At Cushion Source®, our experienced sewing department can create cushions of any shape and size. Any cushion that is not a square, rectangle or one of the shapes that we offer online is considered a unique-shaped cushion, and we must have a template or pattern to go by to ensure we make exactly the cushion you need. All unique-shaped custom cushion orders require a template. A template is simply a paper or cloth pattern cut to the shape of the cushion you need. Please do not use stiff paper, cardboard or tissue paper. Thick butcher paper or the underside of gift wrapping paper seem to work the best for creating a reliable template.
Sometimes, over the years well-worn cushions become misshapen. It is strongly recommended that you measure your existing piece of furniture or space. DO NOT measure the old cushion.
Please DO NOT send templates without ordering first. It is important to label your template with your order reference number located on your receipt. Once your order has been submitted you will also be notified that we are waiting on your template before we can build your custom cushion order. If you have any questions, please contact customer service at 888-348-2371.
Please mark your pattern with your name, invoice #, thickness, quantity, fabric choice (as ordered), where the zipper should be placed and any other options such as tie and break locations.
If your cushions are replacement cushions for a specific furniture set or collection, please label each template with the manufacturer and collection name, as well as any identifying serial numbers and codes.
Paper templates can easily be rolled or folded and mailed easily and inexpensively. Since your custom cushion will be made using your template, it is extremely important to create an accurate template. Templates must be made and cut out to the exact shape of the cushion needed.
Do not send existing cushion shells as templates. Please be aware that templates sent to Cushion Source® become the property of Cushion Source® and WILL NOT be returned.
This video gives step-by-step instructions on how to create a cushion template.
The following are labels you'll need to add when sending your template. Note that all labels may not be required for your cushion or style.
After you have made your template, mail it to us at:
Attn: Template Order
3400 Ridgeway Drive, Unit 1
Mississauga, ON L5L 0A2